Shipping policy

SHIPPING

We currently deliver within New Zealand. We can deliver internationally on request. Delivery costs and estimated delivery time will vary depending on the type of order. 

We will ensure every effort is made to get your orders packed and sent out to you as soon as possible, we do not however, have any control over the New Zealand postal delivery services schedule.

If you have placed an order for a product that is currently out of stock, you will be contacted promptly and notified about any delays for your order.

 

HOW MUCH WILL SHIPPING BE?
  • New Zealand orders under $80 to non-rural addresses - $8.99
  • New Zealand orders under $80 to rural addresses - $13.99 (extra $5)
  • New Zealand orders over $80 to non-rural addresses - FREE SHIPPING
  • New Zealand orders over $80 to rural addresses - $5 

Please note these items are sent non-signature. If you wish to sign for your parcel, please leave a comment with your order or give us a call on 09 520 0777.

Please allow up to 2-3 working days for your parcel to arrive for orders placed within Auckland or up to 4-5 working days if your placing your order outside of Auckland. We do check our online orders daily and aim to get your orders sent out promptly to you, however we have no control over the New Zealand postal delivery services schedule. 

 


MISSING ORDERS

If you do not receive your order within the estimated delivery time, please contact us to discuss this. We will do our very best to recover your missing parcel.