Terms of service

The following terms and conditions are to be read in conjunction with our Shipping and Returns Policies which can be found on this website.

By applying for and using your Loyalty Club account in store, you also consent to the collection, storage and use of your personal information.

ACCEPTANCE OF TERMS

Upon access to this website, you acknowledge that you have read and agree to the terms described below and in other terms stated on this website. If you do not agree to the terms below, you should avoid placing any orders and exit the website.

PRICING, PROMOTIONS & PRODUCT RANGE

Prices, promotions and products may differ between Chemist Plus online and in store. Products presented on the website are not shown to scale unless stated otherwise. The product images shown are for illustration purposes only and may not be an exact representation of the product. All prices featured on the website are in New Zealand dollars and are New Zealand GST inclusive unless stated otherwise.

PRODUCT AVAILABILITY

Given that some products may be removed from the website and we operate our physical store in alignment with our online store, every now and then some products presented on the website may not always be available. Chemist Plus Limited does not accept any liability for any direct or indirect harm, loss or damage arising as a result of changes in product availability. We will however, ensure every effort is made to keep our website up to date. For any products that are out of stock, we will do our very best to source the product for you as soon as possible. 

ORDERS

Orders received by us will be validated before they can be accepted and dispatched. Please note all orders on this website will be billed in New Zealand dollars.

Chemist Plus Limited reserves the right to have their pharmacists employ professional judgement and prevent the supply of any medication(s) likely to pose harm to health. This includes but is not limited to, the supply of excessive unnecessary quantities of medications, particularly when the associated products are known to have abuse potential.

ROUTINE SECURITY CHECKS

Chemist Plus Limited reserves the right to perform security checks on any orders that may be of concern. This includes reserving the right to contact the purchaser of any orders made on our website to confirm any details associated with the order. 

Additionally, Chemist Plus Limited reserves the right to cancel and refund any order that appears to be suspicious or fraudulent. This includes any orders where we have reasonable concerns regarding the legitimacy of the order.

PHARMACIST ONLY (RESTRICTED) MEDICINES

If you have purchased a pharmacist only medication, you must provide your full name, address and your phone number or an email address we can contact you on. Our pharmacists will need to ask you a few questions to ensure the medication is appropriate and safe for you to use. If we do not receive a reply, or if our pharmacists determine the medication is not suitable for you, we have the right to refuse the sale.

DISCLAIMER

We aim to deliver customers up to date and reliable information, however we cannot guarantee that all the information on our website is up to date and accurate at all times. While we strive to keep ingredient lists on this website as accurate as possible, we cannot guarantee that these lists are complete, reliable, and up-to-date. Please refer to the ingredients list on the product packaging for the most accurate list of ingredients.

Chemist Plus Limited does not accept any liability for any harm, loss or damage which may have directly or indirectly resulted from the advice and information or omission of information whether negligent or otherwise contained on this website. We do not accept any responsibility for any actions taken as a result of the advice or information and other content seen on the website.

Any content presented on this website including any advice or information is for informational purposes only and should not be used as a substitute for care and advice provided by your healthcare professional. No information on this website should be used for diagnosing a health condition. If you have any concerns about your health, always consult a healthcare professional. Consumers take all responsibility to inform themselves before using any of the products seen on the website.

TRADEMARKS

All brand names, product and service names, titles and copyrights used on this website are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Chemist Plus Limited for their use by any person other than the respective holders and such use may constitute an infringement of the holders' rights.

COPYRIGHT

All content including graphics, text, and design arrangements on this website are the copyright of Chemist Plus Limited. Users are permitted to electronically copy or print portions of this website for personal use. Users are not permitted to use such content for commercial use. Any use of the content from this website without Chemist Plus Limited’s prior written consent is strictly forbidden and prohibited.

THIRD PARTY INFORMATION

This website may include content provided by third parties. The advice and information provided by third parties are not necessarily those of Chemist Plus Limited.

This website may contain links to access third party websites that are not owned or operated by Chemist Plus Limited. We do not accept any responsibility for any content accessed on third party websites.

GOVERNING LAW

The terms and orders placed on this website are governed by and interpreted in accordance with the laws of New Zealand and the non-exclusive jurisdiction of the Courts of New Zealand. If any part of the terms is deemed to be invalid, the remaining provisions shall remain in effect.

MODIFICATIONS OF TERMS 

Chemist Plus Limited reserves the right to modify these terms and any other terms on our website at any time without notice. We accept no responsibility or liability as a result of these changes.